As soon as you we have received your order we will send you an order confirmation by email including your order number. Once your order is packed up and ready to go we will send you a second email with a tracking number to let you follow your package as it makes its way to you – yay!

We ship orders Monday – Friday 9am-6pm CET with exception of Swedish National Holidays.

Kindly note that all orders are subject to payment clearance and stock availability.

 

EUROPEAN UNION, US & CANADA

Sweden	Atelier pickup DHL Express delivery DHL Freight servicepoint	Same day Next day* 1-3 days	0 SEK 125 SEK 75 SEK
Denmark	DHL Express delivery DHL Standard delivery	1-2 days 1-4 days	150 DKK 100 DKK
Finland	DHL Express delivery DHL Standard delivery	1-2 days 1-4 days	20 EUR 15 EUR
UK	DHL Express delivery DHL Standard delivery	1-2 days 3-7 days	20 GBP 15 GBP
US & Canada	DHL Express delivery	1-3 days	0 USD
Other	DHL Express delivery DHL Standard delivery	1-2 days 3-7 days	25 EUR 20 EUR

PSA: Shopping in the US and Canada is now easier. We’re talking:

- Free shipping
- Duties and taxes are included
- Super-duper easy returns 

All orders within the European Union, US & Canada are shipped DDP (Delivery Duty Paid) - i.e. your order will not be subject to any additional charges.

*provided your order is placed before 11 am CET

 

INTERNATIONAL SHIPPING

Norway	DHL Express delivery DHL Standard delivery	1-2 days 2-7 days	150 NOK 100 NOK
Switzerland	DHL Express delivery DHL Standard delivery	1-2 days 3-7 days	20 EUR 15 EUR
Asia & Australia	DHL Express delivery	2-4 days	30 EUR

 
All international orders are shipped on a DDU (Delivery Duty Unpaid) basis and may be subject to local import duties and taxes, which you are responsible for.

SHIPPING SERVICES

Atelier pickup - We will let you know by email as soon as your order is ready for pickup at our Stockholm Atelier, Skånegatan 86 (Nytorget). Please provide your name and order number upon pickup.

DHL Express / Standard Delivery - Your order will be delivered to your home address before 6 pm. DHL will give you a call ahead of delivery. The courier will require a signature upon delivery. If your are not available at the time of attempted delivery, you can arrange for a new delivery time with DHL using your tracking number for reference. Kindly note that delivery to rural addresses can result in longer delivery times.

DHL Freight Servicepoint - Your order will be delivered to your local delivery point. A delivery notification will be sent via text message or email when your package is ready to be collected.

 

IMPORTANT INFORMATION

Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization and/or stock availability. We are unable to deliver to post office boxes.

If you refuse your order or if we cannot deliver the goods because of wrong or faulty information, we will deduct the shipping and any other fees such as import taxes and duties that have been added, from your refund.