Part time sales advisor

Employment Type – Part Time

Reports to Sales Director

Part of the Retail Sales Team
Part time - starting mid-August 2022 


The position is based in our Atelier located by Nytorget in the heart of Södermalm in Stockholm.

In this role you will be responsible for retail sales and delivering an elevated customer experience. You will also work closely with our E-commerce team and manage e-com orders, returns, customer service, stock taking and product claims.
Having a passion for sales and service is a must!

Tasks

ADMIN
  • Daily Report on sales
RETAIL SALES
  • Care for and build strong relationships with our customers in the Atelier 
  • Perform retail sales focusing on the customers’ needs while maximizing sales
  • Keep the Atelier and the stock room tidy at all times
CUSTOMER SERVICE
  • Deliver high standard customer support and answer questions on our products and on order specifics
  • Manage customer claims
E-COM
  • Pick & pack online orders and returns
  • Help execute stock takings, deliveries & transfers
 

We are looking for...

  • Someone with outstanding interpersonal skills, outgoing, positive, and able to build amazing long-lasting relationships and understand the customer’s needs
  • Someone who can provide impeccable service to our customers
  • A very well-organized and structured person who can navigate the different tasks and understand those to prioritize and those to plan ahead
  • A team-player with a desire to collaborate and thinks work culture is important
  • Someone who is solution oriented and not afraid of challenges
  • A great communicator both written and oral in Swedish and English
  • Someone ambitious, driven and who has no problem in taking own initiatives
  • Someone who is flexible and enjoys fast paced and dynamic workspace that can change day by day
  • Someone available on average 10 hours per week, mostly on weekends, with extra flexibility during holidays
 

Qualifications

  • Retail or customer service experience 
  • Excellent written and oral English and Swedish communication skills
  • Excellent organizational skills with attention to detail and accuracy 
  • Ability to problem-solve, proactive and flexible
  • Able to work as a team member and build a positive work environment
  • Ability to work flexibly and efficiently in a fast-paced environment
  • Proactive and striving for constant development
  • Experience with Microsoft packages is appreciated
 
Apply by sending your CV and cover letter to shop@atpatelier.com with subject “Part Time Sales Advisor”.
Please also let us know when you are available.