Products and sizing

Popular questions
 

HOW DO I KNOW WHAT SIZE I AM?

Due to Italian sizing, our shoes can be perceived as slightly narrow. If you find yourself between sizes, we generelly recommend you choose the larger size. For details, please see our Size guide.

What are the products made of?

All our products are either made of vegetable tanned vacchetta, suede or metal free nappa. To learn more about our materials see our Products & Materials page.

THE ITEM I WANT IS SOLD OUT, WHAT CAN I DO?

If the item you're looking for is out of stock you can use the 'request item' button on the product page to send us an email. You will then be one of the first ones to get notified when the item is back in stock.

If not all sizes are sold out, you can reach out to our customer service to get on the request list.

[email protected]
+46 (0) 81-205 52 60

How do I keep my product clean?

Brush the leather with a damp cloth (not soaked) from time to time. They're dirtier than you think, promise! For more information on how to care for your products see our Care guide and Leather care assortment.

Can you help me repair my product?

If your ATP Atelier item is broken please contact the store you made your original purchase. If you purchased the item on atpatlier.com or in the atelier in Stockholm we are happy to help you with your repair directly. Please contact our customer service team and they will advise you further.

Still have questions?

If you experience any problems or have any questions at all not answered above, just shoot us an email or give us a call – we’d love to chat and are always looking to improve. Also, if you’re in Stockholm, drop by our Atelier. We’d love to hang!

[email protected]
+46 (0) 81-205 52 60