Shipping policy

Your order will ship within 24 hours from the time you receive your order confirmation. We ship orders from our warehouse and Stockholm stores on business days (excluding public holidays). Once your order is on its way, we will email you a tracking number. 

If you select in-store pickup, drop by our Stockholm store at Jakobsbergsgatan 6 to pick up your order.

 

DELIVERY FEES 

MARKET	DELIVERY OPTION	DELIVERY FEE	DUTIES & TAXES
Sweden	DHL Servicepoint: 1-4 days Budbee Box: 1-4 days* Budbee Home Delivery: 1-4 days* Pick-up in store: 2-3 days	50 SEK, Free above 1000 SEK 40 SEK 50 SEK Free	VAT is included in the product price.

 * Budbee is only available for orders shipped from our warehouse in Stockholm.

IMPORTANT INFORMATION

• We're unable to cancel an order once it has left our warehouse.
• Delivery times are estimates and may be subject to delays due to payment authorization and/or stock availability.
• Delivery to rural addresses can take longer.
• We are unable to deliver to post office boxes.
• In the event of order refusal or failed delivery due to incorrect or faulty information provided, we will deduct shipping fees and any additional charges, such as import taxes and duties, from your refund.
• We’re unable to provide price adjustments or match prices for items that were purchased at full price and subsequently go on sale.
• In case of a return, please note the initial shipping fee will not be refunded.

STILL HAVE QUESTIONS?

Please contact us at shop@atpatelier.com.